We’re here to help. If you have questions, run into a bug, or want to report an issue with a grid, reach out to us at support@playkickgrid.com.
Email: support@playkickgrid.com Hours: Monday–Friday, 9:00 AM – 5:00 PM CET
We aim to respond within 24 hours on business days.
I bought Coins but they’re not showing up. Try restoring your purchases from the App’s settings. If that doesn’t help, email us with roughly when you purchased.
I reinstalled the App and lost my progress. Your streak and grid history are stored on your device, so reinstalling resets them. Coins are tied to your purchase history and can usually be recovered with “Restore Purchases.”
I found an incorrect answer or a bug in a grid. Let us know which day’s grid and category, and we’ll take a look.